I was in the market for a 60" flat screen television. I live in a rural area so online shopping is essential. Sears had a great deal advertised, and offered 24 months of no interest on any purchase placed on thier card. I put the television in the cart and on the payment screen opted to apply ...
Sears offered a 25% off sale on various men's clothing on Columbus Day weekend, so I trotted off to my nearest Sears (Saugus, MA, 8 miles round trip) at the start of the sale to stock up on pajamas for the winter and summer. The problem was that there was no merchandise to be had in my size (XL, ...
We requested a clothes dryer from their website completely simply because they provide to change the ventilation area at no cost (it's not going to match within our washing area normally). I followed-up following the purchase equally by mail and phone-in the following two times to make sure it had ...
What good is a Master Protection Agreement when you can't get your refrigerator fixed for 2 months??? At the end of June our fridge stopped cooling, and I lost all of the contents due to spoilage. Upon calling the repair hotline, I was promptly scheduled for 2 1/2 weeks away for a technician to ...
Whether it is repair services or Sear's stores, they have lost their way. Not hard to see why their sales are decreasing drastically year over year. Used to be Sear's had world-class customer service and products. Not anymore, for sure. Lousy products, employees who have an attitude and know next ...
Jose was my repair technition. He went beyond what anyone else would do. It was after 5pm and he tracked down the part for my washing machine returned one hour later and installed it by 6:30 Thank you Thank you ...