Our Kenmore Elite Washer was under warranty. The repair person came out and saw the problem. The washer was misaligned and the drum was vibrating all over the place. The repair man said the Sears does not want to fix the problem correctly. They are maksing this fix with rubber bumpers. I being an ...
Sears National Customer Relations 3333 Beverly Road Hoffman Estates, IL 60179 I made an appointment on Monday 5/16 for my washing machine. The first available appointment was Thurs. 5/20 between 6-9am (i couldn't believe 6am). I took that appointment, made sure I was up and available for 6am that ...
I signed a contract with sears to install a new gas furnace on 12-2-10. My old furnace worked will but was 15 yrs old. Just wanted an upgrade. Sears sent a subcontractor to install the new furance and it does not give adequate heat. After numerous calls and endless revisiting by the contractor my ...
Had a service on a 3 month old dryer scheduled for 12-23 and they promised knowing we had company coming in town. Not only did they cancel last minute on the 23rd but cancelled again on 1-7 at 6pm after three calls throughout the day telling us they were 10 minutes away. After that we were given NO ...
I had a riding lawn mower repaired in November they carburerator was rebuilt. It was snowing in November and since I only use my mower to cut grass it was never used again until May of when I needed to now cut grass. I went to start it and gas and smoke shot out of the engine. I paid almost $400. ...
I bought a washer and dry from sears and the men the delivered it were the nice men that ever delivered anything to my home. ...