Sears customer service is Terrible. You can plan on at least 5 phone calls to get a repair appointment. I bought a Samsung washer and dryer for my mom May and repair has had to come out twice (the first time for a "slipped belt") I bought the same set for myself in Dec before my mom's set ...
November 10 I was so happy when I walk in Sears my plans were to buy an upright freezer to freeze a large shipment of meat that was to be deliver that morning. I walk in Sears at 8:30 P.M. That night, first mistake why you ask well at this store the polices is to close the store and get it ready ...
I purchased a hot water heater through Sears. After I requested it-they questioned me the kind (gasoline or electrical) and dimension (40 gallon). The Sears hot water heater sales call-center isn't in my own condition. Two nights later the particular contractors (who're in my own town) named and ...
Went to local sears store gave them $2,156.67 for 3 items (1) refrig. (2) stove (3) microwave. They were to deliver all three item on Monday 01/17 they called and said they didn't have the items and can deliver until 01/27 I sold my stove and microwave so nothing to cook on so told them to cancel ...
Service Department will not fix the problem. The washer is a lemon and needs to be replaced. The Sears Process takes to long and is not acceptable for people who have paid good money for machine that is suppose to work. The process is not for the consumers satisfaction for the convenience of Sears. ...
I requested some five plyometric boxes from Sears.com for $66.00. The deal was prepared and my charge card billed for that quantity including delivery. 24 hours later, I obtained a contact that my purchase was ended and my money returned since the product was no more available. I tested on ...