Great service. This tech knows his field and knows how to fix problems. Couldn't be better. ...
My husband and I bought a tv a few years ago and recently it stopped working. We called Sears to come and fix the tv and he came over twice to fix it. He ordered a part and installed it. Well the part he ordered did not fix the tv so we called again and the same man came out, this time he said he ...
Sears has been one of my favorite companies through the years. However, I am so frustrated with them now, but glad I found out how unreliable their shipping is before Christmas. Ordered a new PS3 last week on 11/17. At checkout the screen said, "no need to upgrade, we are expediting shipping ...
Three years ago I buy washer, dryer, and a refrigerator. With master protection plan. Sadly I had to call repair center three times. All the times they schedule a week later for a beginning. When my washing machine needs to part, it took 2 weeks for them to come. I am tired of waiting. Finally at ...
I bought 4 Goodyear tires 05-14 ($993.68) a few months later a notice that all my new tires shows several bumps I went to the store and the told that is normal and is due to the tire junction. A few months later I went again and I got the same answer, no problem sir your tires are normal. Last ...
I had to wait 6 days for a tech to come to me house. He was suppose to be here between 10-2. He called at 2:45 to say he could not make it. Sears rescheduled my appt for the following week. This total unacceptable. Especially when this happened to me last year. When I had to wait 4 weeks because ...