I purchased an item from Sears online. The status showed it would be delivered 6/10 - 6/14. When it wasn't delivered, I sent customer service an email and asked the status. This was at least 3 weeks after I purchased the item and the money was deducted from my paypal account. Customer Service said ...
After several tries to tell Sears they were billing a Sears Card that I had cancelled and not the new card I had been assigned, they continued to bill my Sears Connect account to the cancelled card. I now discover that Sears has reported my non payment to the credit bureaux. So, at the age of 70, I ...
Sears Service Repair - what a rip off = another failed American company - customer service loses another life long customer - scheduled appointment (AGAIN) on an extended warranty appliance - this time the dryer (again) the "Blue Crew" was confirmed for 1-5pm appointment. No show - no ...
I bought a mattress and boxsprings from Sears on June 2, when it arrived It had a hole in the boxspring and dirty on the side. I went to the store and did an exchange on the whole set. When it was delived it was only the boxspring replacemen. During the deliver, I encounter a big hole in my ceiling ...
I ordered a leaf blower on Dec. 4. Sears sent it to a wrong address because they put the wrong tracking number on it. They have already taken money and are refusing to send another one before Christmas. They are unwilling to let me speak to a manager (customer service) and will not give me any ...
We have bought several appliances from Sears and they have out lasted any appliance I have bought from other stores. ...