Pepboys, punched a hole in my brand new radiator hoses that I bought the day before. They tried to charge me for new ones saying that they were leaking. The second time they screwed me, I went in for a wheel alignment and they blew up all four of my tires and tried to say I needed to buy new ones. ...
I have worked for peppy for some time now. I have noticed a lot of piss poor service over the years. I can only say it is getting worse not better! You need to understand that Pepboys is a greety company. Make the money, worry about the customer complaints later. GET THE MONEY! I have seen service ...
I'm an employee for this company, and have been for a number of years. Lately, I have noticed some poor practices of the company. The company proudly displays a blue and white sign, (ASE) Automotive Service Excellence, outside thier service department. This is put there to show the customer that ...
Today, 5/23/02 I had such a nightmare with getting my car repaired at Pepboys. I brought my car in, during my working hours, to have the alternator replaced and the turn signal repaired. I dropped it off at around 11:00 and by the time I got off at 5:00, it still wasn't finished. He said they have ...
Instead of taking my 94-Mazada to some sleezy shop, I took it to where I thought that it we would be cared for by professional mechanics. I took it in for AC repair and was charged $148.00. I never thought it would it take another 3 visits and $600.00 to fix what they could have caught the first ...
I was looking at speakers and was'nt sure so I asked for help. I asked the guy working there the differance between a set of Pioneer 6*9, { I beleive 220 watts, } and a set of Sony XPlode 6*9's {200 watt}speakers. He told me that I could here for myself. So we went to the audio display and he ...