Pepboys now gets my vote as the worst customer service in the United States. It's said that a person go through as much trouble as I did just to pay a bill. Below is my story: This entire problem began on April 26, when my car overheated. It was towed to Pepboys #213 on Clairton Blvd. To be looked ...
Mothers Day May 13th my nephew, his 5 year old son, my mother and me were going to eat when we had a flat tire. We pulled off the road and removed the tire. I checked the tire and it had a cut about 1/4 inch long between the tread and you could see white strings (CORDS) sticking out of the cut. My ...
On March 6th a 2007 Suzuki Reno was brought in for service at Pep Boys Hicksville. I had previously bought rims from this store & wanted my tires & pressure sensors mounted on the new rims. I had told the service manager that the car has tire pressure sensors and to be careful because it ...
Pepboys Consumer Fraud, not following written guarantees as i had a powerstearing hose Replaced and two days latter it broke down and i had a small engine fire so i took it back and they told me it will cost another 30 dollars plus parts to fix it so i took it somewhere eles and was told that the ...
On Friday, October 20, I went the Pepboys service center located at 1804 University Blvd, in Hyattsville, MD to get my Volvo 850 checked out. One of the technicians came out, looked at my car and suggested that I take it to the Midas across the street to have them check out my exhaust system ...
I ordered tires for my Ford Fiestiva on Wednesday afternoon at about 2:00, and by Friday evening at 5:45 PM, we still didn't have the tires. Pep boys has a guarantee that if the tires are not in the store in 48 hours, we get them free. I've waited over 48 hours and asked to see the manager. The ...