This is another example how auto repair places, take advantage of people who are not educated in auto repair. I sent my wife to Pep Boys to have two tires put on the rear of our car. The Pep Boys employee put the new tires on the front of the car. When I returned home from out of state I noticed ...
After having a new battery installed (by a different company), the car wasn't getting fuel. One PepBoys (Cutler Ridge) installed a new fuel pump and filter - $283.00, including $68 for "Diagnostics", after being told that the problem was the fuel filter. A week and a half later, the car ...
I took my Honda CRX to PepBoys Pleasant Hill for a "preventative maintenance" service for a timing belt and water pump in September 98. According to Honda, the timing belt and water pump need not be replaced for another 90,000 miles. July less than 3,000 miles, the water pump and timing ...
We put a brand new set of tires on our 4x4 in early February because the outsides of the old front tires had worn down too badly from needing an alignment. Two weeks later, we took the truck to PepBoys for an alignment. Three days ago, I began to hear a squealing noise coming from the front end ...
Memorial weekend, 1999, I suffered a breakdown on I-75. I had my car towed to PepBoys, in Bay City, MI, since they were the only ones with mechanics available. I lived about 75 miles from the garage. After a diagnostic exam, I was told I may have cylinder problems and they would check it after the ...
Dateline February 10: George, Pep Boy's District Manager, called and said that he had interviewed everyone at the (Higlands Ranch) Pep Boys Automotive Service Center who was involved in this matter. I was told that he felt we were treated fairly and that the work they did was necessary. He also ...