A week ago, suddenly I couldn't start the vehicle. I thought Pepboys would be a good place to fix the car since I had good experience with their 8917 Research Blvd facility. I couldnt get an early appointment at 8917 Research Blvd, so I took it to 13729 Research Blvd, Austin TX. Unfortunately I had ...
I had a broken serpentine belt, which I had replaced at Pep Boys. I had to take the car back several times because the new belt was squealing so loud neighbors could hear it inside their houses. Each time I brought it back and left it, it would still make noise. Several times later, I had an ...
Pepboys now gets my vote as the worst customer service in the United States. It's said that a person go through as much trouble as I did just to pay a bill. Below is my story: This entire problem began on April 26, when my car overheated. It was towed to Pepboys #213 on Clairton Blvd. To be looked ...
Mothers Day May 13th my nephew, his 5 year old son, my mother and me were going to eat when we had a flat tire. We pulled off the road and removed the tire. I checked the tire and it had a cut about 1/4 inch long between the tread and you could see white strings (CORDS) sticking out of the cut. My ...
On March 6th a 2007 Suzuki Reno was brought in for service at Pep Boys Hicksville. I had previously bought rims from this store & wanted my tires & pressure sensors mounted on the new rims. I had told the service manager that the car has tire pressure sensors and to be careful because it ...
Pepboys Consumer Fraud, not following written guarantees as i had a powerstearing hose Replaced and two days latter it broke down and i had a small engine fire so i took it back and they told me it will cost another 30 dollars plus parts to fix it so i took it somewhere eles and was told that the ...