There are not enough words in the English language (or any language for that matter) to decribe how horrible Mercantila is. My total order was over $2000.00 and was purchased in late November. My order arrived in separate pieces on December 28th. One of my curios arrived damaged and to date I have ...
Merchantila has been the worst customer service experience i have ever been through. First, their website advertised a table & chair set as "in stock". Yet after 1 week of waiting we only rec'd a table and was told "the chairs were being delivered seperately". That was a ...
I have received no feedback from the 3 emails I have sent because my item has not been shipped yet. It has been a month since my order and my credit card was charged that long ago and I am still without my purchase. The phone reps just say it will be shipped soon. ...
This company will not contact you or will lie to you about following up on your missing merchandise. I have reported my experience to law enforcement and stop payment, vendor dispute with credit card company. Mercantila apparently is a labyrinth of DBAs including: The Internet Superstore, ...
Watch out, consumers! If there was ever a company that defined "scam artists, " it's Mercantila. Back in March I ordered a platform bed from them. It arrived with a cracked headboard & footboard. Took me THREE MONTHS to get my money back & to get the piece of crap bed out of my ...
Mercatila.com is an online retailer for many products. They do not stand behind their 110% price guarantee. Do not let them fool you with their apparent customer service. I attempted to cancel my purchase one day after placing the order and they didn't respond for four days. Once they called me ...