I bought a bunk bed from one of Mercantila's websites over a month ago. Of course they immediately charged me for the bed, but it has not even shipped yet. Repeated emails have been ignored. Phonecalls can only get through to an actual person if you pretend you want to place a new order. Once you ...
No customer service, long waits. Dont buy from here ...
As you would know... If you responded to any of my 63 emails, or answered any of my phone calls (over 100 hours on hold)... Your company sent me a damaged curio cabinet. My total order was over $2000.00. Your company has done NOTHING to help me with my damaged item. I have never spoken to a real ...
This has been the most frustrating online experience ever! We placed an order on Dec 2nd with the assurance that the product was in inventory and that it would be shipped in 3-5 days. It is now Dec 22nd and no product. Attempt to call and find out status only results in staying on the line about 50 ...
This is the worse company ever. I can see by their complaints on the BBB and on the Boards that this company is close to fraud as can be. I purchased a $700.00 coffee machine and it came damaged. After attempting to reach them three weeks to obtain return instructions, I finally received an email ...
Today is Nov. 8. On Oct. 17 I ordered a bed from this company. Upon order it said that the item was in stock and would be shipped within 2-3 days. It has still not shipped. I have emailed and gotten no responses. When I call, I am kept on hold forever and then told it will be shipped soon. I shop ...