I ordered a ceramic solar fountain over a month ago from Fountain SuperStore. My VISA was immediately charged and I have never received the merchandise. I managed to reach customer service one time and they told me they couldn't reach the manufacturer in Florida but would call me back. Never heard ...
This company simply DOES NOT CARE about you, the consumer. All they want is to take your money. Once they've got it, if you have any problems, oh boy, are you in for some fun. They will either take one of two courses: 1) ignore you, or 2) tell you lies to placate you as long as possible, and then ...
Placed order on December 30th. One week later and after several e-mails and phone calls, I still do not have any shipping/tracking information. They charged my credit card the very same day the order was placed. Their customer service department seems to be based offshore, probably India or ...
They took my money. They never sent me a receipt or further instructions via email (after confirmed read back) as is their company policy. I was never contacted by their delivery service. When I called them they admitted having my money but then wanted me to pay an additional $800 on top of the ...