I was hoping you could help me. I purchased an Austin Air purifier through Mercantila on there web site at mercantila.com. I ordered from their company because it offered a 100% satisfaction 30 day risk free trail. I ordered the Austin Air Health Mate, Jr. My invoice number is 401869. The unit ...
ORDER NO 475883 Ordered 29 Aug. 2009 Ordered recumbant bike (Stamina magnetic resistance 4825 recumbant bike) Recieved instead -PILATES 4500jp by STAMINA Please send bike and instructions to return the PILATES4500jp ...
I recently made a "purchase" with BunkBed Superstore, a subsidiary of mercantila, on 9/24 for $699. The website says that it takes 1-2 weeks to ship; the latest my beds should ship would be 10/8. After 10/8 passed I started to worry because I hadn't received any tracking information. I ...
I ordered a bunk bed from Mercantila. The wood was damaged. After hearing all that required I fixed this myself. The bunkbed was to come with 2 free mattresses of which I only recieved one. Many phone calls and e-mails later I was given the run-around. The second mattress has never arrived, and i ...
There are not enough words in the English language (or any language for that matter) to decribe how horrible Mercantila is. My total order was over $2000.00 and was purchased in late November. My order arrived in separate pieces on December 28th. One of my curios arrived damaged and to date I have ...
Merchantila has been the worst customer service experience i have ever been through. First, their website advertised a table & chair set as "in stock". Yet after 1 week of waiting we only rec'd a table and was told "the chairs were being delivered seperately". That was a ...