Recently ordered recumbent bike; delivered by fed-ex without my signature. I returned it next day as it was an obviously used bike (scratches on part I saw and carton indicated damage. I didn't remove from carton, wrote a letter attached to package and sent it back through fed-ex the next day. ...
Long story short: On 3 August I ordered a coffee table from CoffeeTableSuperstore.com - one of Mercantila's "companies". They delivered the table base on 19 August, but the glass table top was broken and the FedEx guy said he didn't even put it on the truck because glass was falling out ...
This has been the WORST buying experience I have EVER experienced. I purchased two seperate items and after 45 days still had not received them. After REPEATED phone calls and Emails, I still was told nothing. I cancelled both transactions and then after a week and a half later, had to threaten to ...
2 weeks after placing order, was told that no ship-date could be determined. Cancelled order, was told 3 days needed to process cancellation. Still have not received confirmation. Do not eeven thisnk about ordering from this outfit dba Trampoline Superstore. ...
I read the complaints against Mercantila.com AFTER I ordered an ironing board from them and was expecting the worst, but it arrived in good condition and was left between the doors as I requested. ...
If this note stops ONE person from ordering anything from MERCANTILA.com, I will feel better. Don't do it! Please! This company is the furthest thing from ethical in its business practices. Doesn't answer emails. Doesn't return things. Doesn't ship anything... But they will charge your credit card ...