On 1/5/10 I placed a phone order with mercantila customer service for a "Phoenix Power Bench" home gym. I was informed that this item was "in stock" and ready for shipment. According to their ad on ebay, there were "10 or more" available and it shipped the next day. I ...
My original order stated that the merchandise could not be delivered to the address until after a certain date. They ignored that request. I have attempted to fix this problem now for the past six days. They keep changing the shipment date but would not stop the shipment. It is still being ...
I had a fire in my home and my payments fell behind and a notice was served in reference to an auction of my storage contents. I struggled to catch up my payments in the meantime extra space cut my lock off my storage without me knowing and placed their lock on. When I made the final payment to ...
I canceled an order and was promised a refund in 2 to 6 days, well that's past. I called 3 times and each time they had an excuse. Sounds like they are giving me the run around. ...
I was expecting twins. On 03/15 I placed an order for aBaby Jogger City Mini Double Stroller for my twins that I was expecting within2 weeks. Right when I placed the order I got an email confirmationstating everything is in stock and it will ship on 03/26. Once the dayarrived they said it has been ...
I wish the experience with Mercantila was postive. I placed an order for 2 sets of Full over Full Bunk beds. I explained to Mercantila phone rep I MUST have delivery by Oct 15th for a weekend hunting event. I asked for FEDEX, the Mercantila phone rep told me the only delivery option for these itmes ...