We had the worst experience trying to order a kid's bed from mercantila. Horrible customer service. We constantly had to phone them to track our order that was three weeks later after our two year old's birthday. When it finally came they botched the delivery and only sent half the bed. They then ...
I ordered something from them in late September. It took them about 15 minutes to charge my cc for something they didn't even have in stock. Then it was about a month before they actually shipped it. Then it was damaged in transit and returned to them. Then they said it would be shipped again on ...
I purchased a trapoline thru you to be dropped at walmart in seabrook nh. We have constantly been on the phone trying to get a new trampoline as this one is dangerous and has fallen apart to no avail, i have been on the phone with both you and walmart and have been passed back and forth and nothing ...
My experience with Mercantila (mercantila.com) was so bad that I have to let other people know they should stay away. First, I had issues with their web site order entry and ended up purchasing two items rather than just one. Then I tried to contact Customer Service and they were virtually ...
I placed an order for a table costing me over $500. I never heard regarding shipping. I called 3 different times. Finally they told me it wasn't in stock and they would refund my money. To this day, it has not been refunded. Luckily I put it on my Amex. Amex will take care of it for me. Bad ...
WARNING, WARNING, WARNING to all you hard working people out there i plead to you to please stay away from this company. They are very disrespecting, very dishonest and very much will rip you off! I ordered a home bar from this company on 9-29-09. I forgot i did not have enough credit on my card to ...