I am a major shopper on-line and this company has the worst service in the world. Do not, I repeat, do not buy anything from them. Their customer service people are not allowed to tell you anything other than what you see on your computer. No one is empowered to make a decision and forget trying to ...
Received damasged goods. Promised a $335 credit. Never got it. On phone waitng more than 30 minutes each time. Do not bother ordering anything with this company. Goods look fine but customer service is the worst. They need to be banned from web ordering ...
We had the worst experience trying to order a kid's bed from mercantila. Horrible customer service. We constantly had to phone them to track our order that was three weeks later after our two year old's birthday. When it finally came they botched the delivery and only sent half the bed. They then ...
I ordered something from them in late September. It took them about 15 minutes to charge my cc for something they didn't even have in stock. Then it was about a month before they actually shipped it. Then it was damaged in transit and returned to them. Then they said it would be shipped again on ...
I purchased a trapoline thru you to be dropped at walmart in seabrook nh. We have constantly been on the phone trying to get a new trampoline as this one is dangerous and has fallen apart to no avail, i have been on the phone with both you and walmart and have been passed back and forth and nothing ...
My experience with Mercantila (mercantila.com) was so bad that I have to let other people know they should stay away. First, I had issues with their web site order entry and ended up purchasing two items rather than just one. Then I tried to contact Customer Service and they were virtually ...