Watch out, consumers! If there was ever a company that defined "scam artists, " it's Mercantila.
Back in March I ordered a platform bed from them. It arrived with a cracked headboard & footboard. Took me THREE MONTHS to get my money back & to get the piece of crap bed out of my house (do you know what it's like to have to store a damaged queen-sized bed in an apartment? It was almost worse than being out $600!)
Literally the MOST AGGRAVATING EXPERIENCE of my entire life. Absolutely not worth it, and I will NEVER shop with them again.in fact, I have made it a point to tell anyone who will listen NOT TO SHOP WITH MERCANTILA.
The unfortunate part is that Mercantila is basically a shell company operating a lot of smaller, targeted websites. I purchased from the Platform Bed Superstore, and had no idea I was purchasing from Mercantila until it was too late. HOW DOES A COMPANY GET AWAY WITH THIS BEHAVIOR FOR FIVE YEARS? Well, if it's Mercantila, they do it by operating these smaller websites. If you were to research the Platform Bed Superstore, for example, I am certain you'd find no poor reviews. It makes them almost impervious to all of these terrible reviews, because someone who is about to make a purchase will not necessarily know that they are dealing with Mercantila until AFTER they buy. Somebody should really put a stop to their business practices... Revoke their business license, or something. They are CROOKS.
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