After several attempts to reroute the delivery from the wrong address I am still not sure I will get my package. I was told to speak with Fed Ex but they knew nothing of the package and sent me back to Mercantila. ...
Order 569011 Have been trying fo two days without swuccess to correct your Rep's error. My order was suppose to be for a COUNTER HEIGHT, Med Oak table with 4 chairs. That IS NOT what the order turned out to be. The order has been issued to the warehouse with a shipment date of June 18. I need to ...
Buyers beware: you have 15 minutes per their policy to cancel an order. Unbelieveable! You then will have to pay 25% restocking fee and shipping both ways to return an order that you do not want! Boo... Hiss... On mercantila! Managers will not call you back! Run, run, from this company! It cost me ...
I never received this item, since it was promised on Nov. 20. I have not received my credit for this product. So, until your company does something I am out $3,000.00. I will not tolerate this kind of business. ...
Ordered a curio cabinet and it took a reasonable amount of time to come in but it was defective. So it was picked up and nothing has happened since then. I don't know if they are planning to send a new one because I can't get any straight answers. This is what I get: we will get with the returns ...
Uyer beware is an understatement. This business are total crooks and dont get me started on the customer service staff. They lie to get you off their line. They dont return calls and they hold your money hostage and never deliver the goods. Worst experience ever. Do not i reapeat do not buy from ...