My Boyfriend purchased a Charmed Memories bracelet May and in less than a year the entire bracelet and charms tarnished. Kay's despite them advising my boyfirend at the time of sale that it has warrranty for 1 year from time of purchase refuses to exchange the items. They advised that the item is not deffective even thou it's black. I even attempted to call Barbara Winans which is the District Manager of the store in Miami, Florida and she has yet to return my call. I am looking to start a class action law suite against Kay's and false merchandise they sell.
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