Hotels.com does not honor its price match policy. When called on it, their tactic was to stall in hopes that I would get tired of waiting for service. After booking a room with their service, I was searching for the B&B's phone number for some additional information. I happened onto their web ...
I called Hotels.com to ask about the hotel i was viewing on their website. They made the reservation for me over the phone and told me the price of the hotel i wanted. They took my credit card info and then confirmed everything again including the price. I get my email confirmation to find out that ...
Called Hotels.com to book a room in SanDiego CA, we were told that we would get the room for $99.00 per nite. When we got the e-mail confirmation we were billed $300.00 more for the week. I tried to call and file a complaint with a supervisor, was put on hold many times and was told non were ...
I can find the best prices on their website, and now I have earned a free night (I travel a lot). Never had a problem with the reservation or quality of the rooms I stayed at. Keep up the good work! ...
I was surfing the web and found a rate that I wanted to use my Honors points on, but couldn't get it to work correctly. So I picked up the phone and dialed the number. The first question I asked was, if they were Hampton Inn? The reply "yes". Second question, "Can I use my honors ...
My loved ones and that I arranged a FOUR-INDIVIDUAL accommodation in the Hilton Resort in Timessquare, NY for April 21-23. I created this reservation on March 22 with Hotels.com (AKA Expedia) for $899. Hotels.com twice proved my concerns, as lately as two times before I reached the Hilton. Upon ...