I used hotels.com to book an overnight stay in Birmingham, AL. Everything was fine until I received my statement and noticed I was overcharged for my stay. I called customer service, definitely overseas, to ask for a refund of the difference. I was told they could not refund my account. If they can ...
I recently used HOTELS.com to book a room for a night. I at first didn't realize that I was even on a site like theirs, but continued on with the booking anyways. The gentleman that I was dealing with told me (LIED!) that I would get the best deal by booking through him, so I did. I was booking for ...
I arranged a hotel through hotels.com after which later that evening discovered it cheaper straight through the resort. I couldnt get about the resort site earlier within the evening normally I'd have reserved it through them. The cost before fees and feeis was exactly the same 115.00 but ...
The "price match guarentee" on hotels.com is no guarentee. I found the same hotel at a cheaper price and they are supposed to match it. The agent said they couldn't because it was below market value. She flat-out lied to me twice during our conversation and refused to furnish her bosses ...
Hotels.com is the worst! Dont even have anything happen and have to change dates on your reservation because the will not be able to help you! They will still want to charge you full for reservation you can no longer make and try to book you a new reservation and then tell you they modified your ...
Hotels.com is a crooked company. They advertise something knowing they will not fulfill their obligation. Hotels.com is offering 1 free night stay, if you book through them for 10 nights. After 11 nights I called them and they said I had to wait 72 hrs. Before I could get a free night. This is ...