July 3rd my sister and I decided to go to San Diego and I called HOTELS.com reservation line to redeem one of my 'rewards' and book a room for one night. I spoke to a Jonathan (I believe) and booked my one night stay at the Comfort Inn Convention Center/Gaslamp hotel in San DIego, CA. The ...
I called hotels.com and agreed to the charge of $115.47 for a room at a hotel. A few days later my credit card was charged $142.37. I tried to speak with Hotels.com to dispute the charge and they kept on hanging up on my when I ask for a copy of the call recording confirming the charge I agreed to. ...
I'd among the toughest Customer Support coping with a Hotels.com worker today. Hotels.com must really consider placing their workers through KINDNESS instruction. Our resort was over-booked and that I was handed the incorrect quantity to contact, and so I named them to correct it out. I had been ...
In March I contacted Hotels.com to make a reservation for a spring break trip for my kids & youth pastors from our church. At the beginning of the conversation they had three rooms available, I gave my information, I was put on an extended hold only to have a rep inform me when she returned ...
In March I offered my bank card amount to Hotels.com to create a reservation to get a spring break journey for my children & youth pastors fm our church. Within the span of a discussion that lasted roughly half an hour I wound up informing the Hotels.com repetition to stop the deal because they ...
I used hotels.com for a 5 night hotel reservation. At the same time, they were running a promotion "Stay 5 nights, get $30 back to your credit card". After the stay, I filled the document and send it to some Arlington TX location, as it was stated in that print. I've never received the ...