My wife and I purchased a new dining room set, a new sofa and 2 chairs for our den on Feb 7. We were told when we paid for them that the dinette would be available for delivery in one week and the sofa and chairs in 2-2 1/2 weeks. We thought no problem. They contract their delivery and it was going ...
We purchased (the purchase process is another story) a leather sectional and ottoman from Hanks. We came with 2 pick ups to load the furniture on Saturday, Jan 5. The Hanks people loaded th long part of the sectional in one truck and the shorter part in the second truck. The question was where to ...
I bought my new couch and ottoman in February.in September the back of my couch broke and the leg of my ottoman fell off! I called the Hank's custormer service department in Little Rock and was told by Christy that it could be repaired and she would contact me via e-mail to set it up. I found out ...
We ordered a full set of living room furniture from our local Hank's Fine Furniture Store on September 29 and paid cash for everything up front. Our saleman's name was Jim and he was a delight. Jim told us that everything was in stock except the loveseat but it was on order and would be in on ...
I bought NEW furniture from hanks on 02/03/07. It arived damaged with rips and snags and stains. I call them witin the time frame to get it repaired but I was upset b/c we spent alot of money. The repair guy came out a few weeks later and ordered the parts. So i waited and waited. When I called ...
Ordered many pieces of furniture on Feb. 2nd to have it delivered on Feb. 16th. Paid required 25% down on the 2nd. Salesman was to call before delivery to get remainder of payment. Salesman called to set up delivery on Feb 16th and said he was going out of town. A different salesman would call us ...