My husband and I purchased a dining room table from Hanks a few weeks ago. We were told the table would have to be shipped in, and we could pick it up on Wednesday of the next week. My husband made special arrangements to go pick it up with our son, but when he got to the store, he was told the ...
The corporation ought to be ashamed of itself. We bought our room occur May. The very first supply to us included a damaged headboard. They didn't alert me of the before furniture came and also the shipping guy asked me if we still needed it. What? No, we didn't PURCHASE faulty furniture, therefore ...
The company set up the time for delivery of the furniture I had Paid for in full. They gave themselves 3 weeks from the time of purchase to have it in the store and to schedule for delivery. The delivery charge was 79.99 for less than 2 miles form the store which was outrageous. By the end of the ...
I placed a loveseat on layaway at Hanks Fine Furniture in Fort Smith, AR earlier this year. I was not ready for the loveseat until late May, I was assured by the saleslady that the loveseat would not even be ordered until mid April. I returned to the store on March 15 to cancel the layaway since I ...
My wife and I purchased a new dining room set, a new sofa and 2 chairs for our den on Feb 7. We were told when we paid for them that the dinette would be available for delivery in one week and the sofa and chairs in 2-2 1/2 weeks. We thought no problem. They contract their delivery and it was going ...
We purchased (the purchase process is another story) a leather sectional and ottoman from Hanks. We came with 2 pick ups to load the furniture on Saturday, Jan 5. The Hanks people loaded th long part of the sectional in one truck and the shorter part in the second truck. The question was where to ...