I was very displeased with the customer service from Hank's Fine Furniture. Upon setting up my table I realized a piece was missing. I assumed we simply missed a box by mistake. I called to inquire and make arrangements to pick up the missing piece. However, I was then told (for the first time) ...
In 2004 my wife and I purchased two sets of furniture from Hank, s. A green over stuff cloth, and a burgundy leather unit (couch, love seat and ottman). We paid half down and the remainder on a friends hank CC. From there we were to pay it out over time. I mention this because we decided to pay it ...
We purchased new furniture from Hanks, in the tune of $1000.00. After coming back from vacation, we went to pick up the couch love seat, coffee table and end tables. The coffee tables and end tables were damaged, and the store employee claims we bought damaged furniture. Buying form this store yuo ...
I am emailed Hanks Customer Service in regards a claim that was opened back in Jan. 2009 on the broken frame and the cushions that are breaking down. I sent pics of the cushions breaking down and pics of the broken numerous times to Hanks Furniture. These cushions were replaced in July and are ...
They don't sell furniture they make their money in the "RESTOCKING FEE". I'm still trying to fugure out how you can have a restocking fee for furniture that isn't available or in stock... This is how they make their money. Beware of this company they kept over 850.00 of my money for ...
I've experienced a level worse scenario relating to the Hankis Good Furniture shop situated in Sherwood, Illinois. The knowledge was so scary that I've provided the supervisor the name: "Mike The Jackass". Mike and his team may lay about any and anything. The may inform whichever rest it ...