I have called Geek Squad 2 times since i had the service both times there was no help - just send someone out. The one with the TV and laptop i understand to some extent but this PC issue ridiculous. I have a mouse that will not stay in the text window on a windows 7 desk top. The problem is listed ...
In a hurry, as I usually fix things myself, I took a PC with slow CPU fan to Geek Squad. It had been locking up probably 'due to heating and cooling issues.' They informed me they needed time to "diagnose" the problem. When I clearly was aware of the problem, they just didnt want to take ...
Purchased Office Support Plan ove the phone. Requested House call. Was rerouted thru several Depts but finally was disconnected when I reached Best Buy Acct / Billing. Attempted to return to that Dept, but NEVER got a person who would do that action. I finally contacted AMEX and refused to pay the ...
In the later part of afternoon. Was trying a free download of Angry Birds. I cannot remember how it was I was come to rescue in downloading the game, but it was I who allowed him to access computer. HJe was going to fix it for me to be able to access game. I only realized a scam when money to fix ...
So I had Geek Squad for my desktop computer which was purchased at Best Buy. The first few times I had problems, they fixed it no problem. I originally purchased the computer with one terabyte of storage — two drives, 500 gb each. I brought the comp in to have something fixed. They said they had to ...
On April 2, I took 3 computers into the Geek Squad at Metairie (New Orleans) La for repair. Two were Dells - one was a Gateway Laptop. All computers had a Spyware Virus and a Trojan Virus. Geek Squad was running a program to repair 3 computers - I told them the problem - asked them to upgrade the ...