Ripoff alert! What I was told when I bought Geek Squad coverage: "Bring it in, we'll diagnose it right away and get it back usually within a few days, depending on what is wrong." What I was told when I called today asking about Geek Squad coverage: "Bring it in, we'll diagnose it ...
I purchased one month guarantee to rid my computer of all viruses. The first time was on 12-12-11 when purchased. Virus was not gone noticed within 7 days but do to holidays and knowing I had 30 days. I didn't call back until 1-4-12. A different Tech tried removing viruses. Immediately within 48 ...
My computer crashed. Geek Squad came out to retrieve data and transfer to my new laptop. Adam from the GS said that nothing could be saved but my pictures. He then explained that he could take my computer to be recycled at Best Buy but he would leave my hard drive. I agreed to that. I was so upset ...
Very unhappy customer. They refuse to fix their own errors. After paying them for recovery discs, they don't work, the har drive failed, they replaced it but tell me I have to buy a disk from Toshiba. I think they should buy it, refund my money for the recovery disc, and apologize to me. ...
I was in need of repair for both my washer and dryer. Scheduled an appointment with Geek Squad for 10 days later. I knew what was wrong and knew the exact parts that were needed. I gave the info to the scheduler, including part numbers. I was quoted pricing for both the trip charge and the parts. ...
Ok first of all I was so happy when I got my new tv from my parents for Xmas. But 6 months later, we have a problem, I call Geek squad and the first thing they say sorry for your problem let me transfer you. Ok I fine, but then they get me this guy that asks all my info, and that I received it as a ...