I took my laptop to geek squad to remove a virus and back up my data to an external hard drive. I asked the young girl at the counter if I needed to purchase a hard drive, but she told me not to worry and then wrote down that she could not see any problems. She also told me I should get my laptop ...
I went to best buy to have my computer upgrade, I would like the stress the fact that my computer wasn in perfect working condition before I went then. I bought a new graphics card and PSU (power supply unit) and since I don't usually do my own computer work I thought I'd have geek squad do it. $50 ...
2400$ Sony 60 " SXRD picture went blank 8 days ago. I checked bulb, ok. Sound still on, clueless. Looked at bulb, ok, clueless, scheduled geek squad appt. Tech came in home, didn't take off shoes. Took out bulb no error message, "must be Q box - at least $800, not worth repairing, I can ...
I took my 4yr old HP laptop to Geek Squad at Best Buy, because my LCD screen went dead. I had the warranty on it, so they said it would take about 2weeks to ship it, get it fixed, and ship it back. I also paid $99 for the back-up cds just in case anything happened. When I finally picked up my ...
What a RIP OFF! I had someone call me this morning to get my Dell laptop repaired by the Geek Squad, with purchasing a 1 year 24X7 service plan for $199.99. I was told that if I have to take it into the store for repair, the most time it would be was 2-3 days, but mostly they will look at it right ...
The worst service ever!!! Had bought a tv from best buy and had NERD squad install it…gave me a time from 8-12 in the morning. They showed up at 230PM. With the excuse that the address on the paperwork was for a managers MOTHER-IN-LAWS house…and they didn't have my phone number to even call me. You ...