I went into Amazon.com which triggered a virus. Could not log in to the Internet. I live in Amherst, NY, ended up talking to support from Texas. Although very nice, she could not help me. Suggested I take my brand new Toshiba to the Geek squad at the store I purchased it from which was the Niagara ...
I referred this company / in their little VW / to a senior couple to come to their home to fix their desktop computer. They sent a man who worked on their pc for 2 hours. Carrying the pc upstairs and back downstairs. No matter what he tried nothing corrected their pc problem. He gave them no paper ...
On approximately July 14, I unfortunately contacted Geek Squad online to repair my computer. Since that time I have been charged $19.99 per month on my credit card for no reason. I have called and spent several hours on the phone with Geek Squad personnel with promises that the matter will be ...
I bought a flat screen from best buy and they sold me geek squad insurance, and after 8 months I still was waiting for geek squad to come and fix it from day one they even emailed me and asked me about there service and no one has even took the time to get back to me. There was 3 appointments set ...
My hard disc for my Mac crashed unexpectedly, and I was frantic because ALL my pictures were saved on it. I wasn't as worried about my music and video files (although they were gone too) as I was my pictures. There were photos from my wedding and honeymoon, my newborn son and many many others. I ...
I purchased a Toshiba computer from Best Buys in Visalia, CA. Last month the hard drive crashed I took it into the store, they sent it to the manufacturer for a new hard drive, which was covered under warranty. The computer came back and they asked for my backup, I felt good that they had provided ...