Geek Squad
Found 155 reviews / complaints
Page 25

Geek Squad
AKA Best Buy Previous employee thinks Geek Squad are crooks. Unsafe data practices and lying to customers!

Internet & Web Anonymous 73690 0

I have worked for Geek Squad for over 6 months and I have been a computer technician for over 7 years. I thought the interview would be easy since I am a certified technician and from what they advertise they are the best of the best of computer repair.instead, the interview was honed in on my ...

Geek Squad
Geek Squad is a Rip Off! Best Buy

Internet & Web Gayle78 0

I called Best Buy and made an appointment for The Geek Squad to come and hook up a wireless router for me. Two guys came to my home (one of them was in training). It took two them over 2 hours to hook it up and load the software. I couldn't believe it took them so long, but then I figured the one ...

Geek Squad
Computer repai

Computers & Services Katie161 0

I got my pc towards the Geek Team at Bestbuy dreaming about a great knowledge. The fact is... It had been terrible! The "brokers" DON'T HAVE ANY customer support skills, hardly any computer skills, couldn't inform me the things they had really completed to my pc, couldn't inform me when ...

Geek Squad
Insufficient Service

Internet & Web Jenny158 0

I am very disappointed with the service I received at Geek Squad, not only dissatisfied but I feel betrayed. I brought my computer to Geek Squad to retrieve data from my hard drive which was apparently not working anymore and for them to reinstall my operating system and 11 software CDS. I gave the ...

Geek Squad
Most incompetent customer service I've ever encountered

Internet & Web Lee268 0

We purchased a wireless router and usb at Best Buy a month ago and the gentleman at the store who sold us the equipment strongly urged us to have Geek Squad come out and install it for us. After installing the USB on my wife's laptop the "agent" told my wife that my desktop could not be ...

Geek Squad
Wiped out my files, erased and refused to put back programs, held my computer for over 4 weeks, were rude, kept me waiting

Internet & Web Spoile 0

I brought my computer to Geek Squad after spending over 3 days with their on line assistance which only resulted in my computer freezing. I was told I would get back my computer in 4 days. Four weeks later, over 15 phone calls later, I picked up my machine. My files had been erased or ruined, with ...

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