I was with Extra Space Storage since 2011 before I went to Afghanistan for deployment. At first they were good. When I came back on I was going to move all my items to our new apartment only to find out that almost all my belongings are molded. They said that I need to call the insurance, and which ...
I've been renting a 10 X 5 locker from ExtraSpace Storage in Atlanta on Cheshire Bridge Rd for about 4 yrs. I finally cleaned it out and canceled my contract. However, when I went to the website to find the phone number, I discovered that I was paying approximately a 50% premium over the going ...
I used this company for two months, when I went to move out of my CLIMATE CONTROLLED unit some of the boxes showed signs of water damage (which is covered by the insurance company). But the insurance company wouldn't pay. I talked to the the storage facility and they said that they couldn't do ...
I have a few issues before my unit was overdue ive had a few issues they unknowing to me, went up on my rent, second when removing some things their was rodent in bag from unit, third i feel this place is a scam they help people they want and if they feel you have something of value then they will ...
I am happy with the service I got, but for one thing. The sales rep told me after I completed the transaction that they had insurance covering my things, as I did not want to buy insurance. But on a subsequent visit, the same sales man told me next month's bill would be $49.00. When I raised ...
My overall experience was exceptional. However, I feel the subject of insuring my belongings was skimmed over so fast that I didn't realize it was being added to my monthly bill. I accept responsibility for approving the insurance, but at the time of going over the rental agreement, my mind was ...