Charged credit card a termination fee when it was explained in the store that there would be none. Would not return my phone call, I had to call back to discuss. It leaves a bad taste in your mouth for a place when they tell you that you are fine when you move out, then charge you almost $200 a few ...
I have had a 15'x15' space with Extra Space Storage for 7 years. On September 6, I discovered the locks were not my locks, and thus had to have one lock cut off to gain entry. I could not gain full entry because all of the springs were broken on the three doors to this unit, and I was told they ...
As a customer of extra space storage since I have had price hikes, refusal of partial payments... Because store contact # 8152 refuses to take a partial payment I have to wait until the end of the month to make a payment receiving two late fees... This issue should be addressed I would love to move ...
My storage space is HUGE and Extra Space Storage leads the pack in price savings for other units the same size at other storage facilities. Nice early hours and late closing times are a big bonus also. Edward Wallace / Long Beach, Ca. ...
The manager, Steve, located in Kgn NY, was so very helpful in taking care of our needs while we needed the storage space. Plus, our unit building was always, CLEAN, NEAT and WELL SECURED!!! He tempature was also maintained as promised. Again, we can't say enough of how pleased we were with location ...
I was with Extra Space Storage since 2011 before I went to Afghanistan for deployment. At first they were good. When I came back on I was going to move all my items to our new apartment only to find out that almost all my belongings are molded. They said that I need to call the insurance, and which ...