I had a storage unit that had mice and it damaged my contents. The unit next to mine was used for food storage and the facility had rodent problems! Even after the constant extermination and pest control, Extra Space Storage would not reimburse me for damages or for free rent. The site manager had ...
Extra Space Storage helped with "extra space" for me and my family. Thank you ...
I leased a space in the facility in Randolph, MA. This past July and have already been notified my price is increasing by over 10% after only five months. Yet they are still advertising at the OLD price. Customer service has been useless. ...
So unless you go through their timely move-out process (where you spend the day with the stooge in the office inspecting their precious empty room) you won't be getting a refund of any sort. Extra Space sucks and I will never recommend them to anyone. ...
This is place is horrible. They charge you $80.00 if you are late over 30 days for so called advertising when they did no advertising at all! They fee's go up every few months. I purchased a $67.00 unit because I am on a fixed income. When I got there it was an added $9.00 of insurance that I ...