I was charged $25.00 late fee. $10 for 5 days and $15 for 10 days. I asked why and the manager said this is the company policy. So I told I am moving my stuff and that they will give me a refund for the number of days not used but was charged one month in advanced. The manager then calculated ...
These people have a license to steal. They can sign for shipments which then mysteriously disappear and you will have no recourse. My problem was with a location in New Orleans but apparently their corporate policy is to ignore customer complaints, so you will have the same problem anywhere. I used ...
I was going on a trip to Europe for a few months and I put all my belongings in storage there. The woman working there assured me that there hadn't ever been a theft there and she'd worked there for over 10 year but I should get the insurance anyway. I bought the "package" which included ...
Extra space storage stole my belongings by unlawfully giving them to auction didn't send a certified letter till 4 days before the auction not 14 as the Florida law and their contract state committed mail fraud by post marking the certified letter October 5 by their Pitney Bowes machine then mail ...
My storage unit was robbed from the inside. The adjoining unit has marks and is evident that these people had stuffed boxes through to the other side, since the thin drywall doesn't go completely to the top of the ceiling. There are nicks, scrapes, and lots of evidence showing exactly how it was ...