I contacted DirecTV on January 1 concerning a faulty receiver in my home. After going through their "technical support questions," it was determined that a tech would need to come out to my home. I advised the agent, Brett, that the problem I was having was identical to a problem I had ...
Direct TV lied to me and told me that I signed a contract in which I agreed to keep their dish for one year. I never signed anything like that. They also called me on the phone and said it was a verbal contract. I had nothing explained to me about their service, and now they want me to pay a bill ...
DirecTv made me offers of a free Starz super pack, 100.00 cash back and a free DVD player. The day after my service was turned on, I got a bill that stated I owed for Starz. I called the company and discovered they had no knowledge of any free offers being made. I had the service turned off and ...
After cancelling an install date, I was contacted by a DirecTV telemarketer. I was offered the following package: Total Choice Programming with 185 channels, 12 months of free Showtime, 12 months of free Starz, free installation, free shipping, free DVR equipment for 12 months (normally $5.99 per ...
A few months ago, I moved and cancelled my TV service and decided to try Direct TV. I called them up and set up an appointment for installation. At no point was I told that there was a two year contract, nor did I sign or agree to a contract. The guy came out and installed two of the three ...
I called and asked to have DirectTv installed on 11-06-06. Nothing was told to me about having to keep it for 12 months, or that there was a $150 cancellation fee if I cancelled before the 12 months. I had lots of problems with techs not knowing how to install, and I had multiple techs out to fix ...