Usacomplaints.com » TV & Radio » Complaint / Review: DirecTV - False claims. #204091

Complaint / Review
DirecTV
False claims

DirecTv made me offers of free Starz super pack, 100.00 cash back and a free dvd player. The day after my service was turned on I got a bill that stated I owed for starz. I called the company to discover they had no knowledge of any free offers being made.

I had the service turned off and asked for information on how to return the receivers. They told me I had to wait for a return kit from DirecTv. The company that accepts delivery of receivers for DirecTv Jabil in Tn. Will only accept delivery if it is sent with DirecTv return labels. I have been waiting for a return kit for over a month yet. They claim it was sent but I never get it and the last representative I talked to said the other reps really didn't send a kit out but she wouldn't lie to me and she would send it out.

Take some free advice and if yu choose to deal with this company get everything in writing. They make you give a credit card number to sign up with them and they can give you a lot of grief with that information.

Frank


Offender: DirecTV

Country: USA

Category: TV & Radio

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