I called to have DirecTV installed in my three rooms. The customer service rep said that if I signed up today, I could get programming for $29.99 for the first year. I agreed. The installer came out and it took him 4 hours to install it in 3 rooms, even though the line had already been run ...
In April I answered a web ad for Directstartv offering a 12 month special at $39.99 for the specific programming I wanted, which included their upgrade equipment. Nothing was said on the web page (including the small print) about having to sign up for a 2 year contract, nor was I told that over the ...
I signed up for a programming package in late March. I was told the bill would be approx. $76/month plus 4 installments of $39.99 for MLB Extra Innings, with free installation and shipping. My credit card was billed the shipping for the equipment, which I did not dispute. My 1st month's bill was at ...
Poor Customer Service Starts At The Top: I was dissatisfied with my cable company, so I tried DirecTV. It was the worst mistake I ever made, and I was happy to go back to the cable company. Every single month, it was one issue or another, all pertaining to their customer service, sales and billing ...
I was a Directv customer for 3 years. When I moved from California to North Carolina in December, I placed my account in suspense until they could set up the service at the new house. Imagine my surprise when I found they had suspended it for just 1 week, although I left California on Dec 2nd 2005 ...
In June I moved to my current home. I called DirecTV on 6-1-07 to install service at my new home. I already had DirecTV service at my old house, including one DVR and one regular receiver. I brought my existing receivers with me to my new house. Since then, I have had to have three DVRs sent to me ...