Poor Customer Service Starts At The Top: I was dissatisfied with my cable company, so I tried DirecTV. It was the worst mistake I ever made, and I was happy to go back to the cable company. Every single month, it was one issue or another, all pertaining to their customer service, sales and billing ...
I was a Directv customer for 3 years. When I moved from California to North Carolina in December, I placed my account in suspense until they could set up the service at the new house. Imagine my surprise when I found they had suspended it for just 1 week, although I left California on Dec 2nd 2005 ...
In June I moved to my current home. I called DirecTV on 6-1-07 to install service at my new home. I already had DirecTV service at my old house, including one DVR and one regular receiver. I brought my existing receivers with me to my new house. Since then, I have had to have three DVRs sent to me ...
We had DirecTV for five years, and for most of that time we were very satisfied. As a result, we spent a few thousand dollars on their service. Unlike others who have written here, we were able to get local channels with no trouble. The trouble started when we bought a DVR unit. My husband signed a ...
Background: I originally signed on with DirecTV over 2 years ago, only suspending services for approximately 8 months following the loss of our house due to Hurricane Katrina. When I re-instated services, DirecTV offered my previous service with a DVR, which came with a discounted monthly rental ...
Here is my story. A few months ago I was shopping around for a different cable company. I had seen there were a lot of specials that DirecTV had been advertising, so I decided to contact them and ask about their specials. I called DirecTV and a customer sales rep was on the phone with me, and he ...