After an update to our R15-500 DVR unit on August 2, the unit started responding very slowly to channel changes and guide access. The unit became progressively worse, and would lock up or freeze and had to be reset to regain usage. After several days of this problem, we contacted DirecTV customer ...
DirecTV 8/30/06 I called Direct TV a few days earlier and asked about upgrading my standard receiver to a DVR and what the cost would be. I was told there would be no charge increase at all. I purchased the DVR at Costco, installed it and called DirecTV to program the new DVR. After about 10 ...
I signed up for service and no one showed up or called. Contacting customer service was no help. I will stay with the cable company (Comcast); at least they will show up and call. ...
For those with Direct TV, please be diligent about checking your bills. Here is my horror story about Direct TV. I hope that others can avoid what I went through. I was a faithful Direct TV customer since 2000. Because of my job, I had to cancel my service in 2003. Back then, service was good and ...
Folks, I have learned from repeated experience that there is only ONE way to get anything done about injustices/abuses with DirecTv: call corporate headquarters. I don't have the number, I haven't had to use it. Simply call Directv; they won't give you the number, but they will give you the city ...
Where to begin! It all started with the promise of a free home theater system for signing up for Directv. I followed the directions to a "T" and sent in all the necessary paperwork. Needless to say, the day came and went that I was to receive the system. I began calling, and all I would ...