I ordered a specific advertised package. They installed a different package, and then refused to correct their mistake, saying that it was what i ordered. However for an additional $199 they would 'upgrade' me. I talked to seven different directv representatives, and all were borderline rude. When ...
I arranged for Directv to establish service at my home. Service was installed on Friday afternoon, Jan 16 I called Sunday morning, Jan 18 to have the service cancelled. I cannot afford it and my wife cannot make heads or tails to the service. They informed me that the 24 hr grace period had expired ...
I only had direct tv for about 3 to 4 months we got the wrong box then had to pay for the correct box, after paying for they when they didnt find the box that there installer took with them they tryed to charge me another 400 on my bill. They had over charges on my bill and we could never catch up ...
I have a son in the Army. When my son and daughter in law signed up for Direct TV while stationed at Fort Riley, Direct TV was asked if there would be any penalty to disconnect early due to orders to relocate. My daughter in law was told as long as my son had orders to move there would be no ...
Last March I upgraded my equipment to an HD receiver. The customer service representative only informed me of the service fee increase for HD feed, nothing else. When I went to cancel the service I was only then informed that when I upgraded I agreed to a 2-year service extension. The early ...
I have captured directv numerous occasions overcharging me, doublecharging me for payperview, and virtually laying to me about my account action and also the actions these were getting to create modifications. Their customer support is terrible, if you don't let them know you wish to stop. ...