I've had cable service with Directv for several months with no complaints, until I received their latest bill. My cable service arrangement with Directv was made via telephone, at which time they quoted me a certain monthly price to remain for the first year of service, and an oral contract between ...
Direct TV has awful customer service. For some reason they linked me to an old account member who had my new phone number in the past. Direct TV disconnected my services until the other account holder paid their old balance, so in order not to lose my services I had to pay the other person's ...
Last April we purchased a new HDTV. After seeing a special offer in the Sunday paper, we phoned DirecTV to order satellite service with one standard receiver, one HD receiver and some months of free movie channels. The person on the phone told me this came with a one-year contract. The signal has ...
I moved in Aug 05 to another state and called to cancel the service. They connected me to the moving department, which extended the account for three months and said that when I reported to my new location I should let them know. I called and told them that the people I was renting from didn't want ...
We chose to change over to Directv after a conversation we had with them over the phone, which at that point seemed like a great idea as we would be saving money. 1. To begin, we were told that a friend could refer us and we would both receive a $50 rebate as a result. The installer who called us ...
Subject: Deceptive tactics used for unfair billing. In April I called Directv to discontinue service. The rep told me he would keep me on the books. I did not realize at the time that they would start billing me again after 8 months. If he told me this, I did not understand. I have since moved ...