Let me begin by stating that I do not have an account with Directv. I helped someone out by letting them use my debit card to make a payment when the account holder did not have a card to use. On July 22, Directv withdrew $447.32 from my checking account by using the earlier provided debit card ...
Directv took $111.00 from my account for services I didn't order. They knew this because they tell you at the beginning of the phone call that the call is being monitored and recorded for training purposes, so they knew I hadn't ordered premium channels. They told me they were sorry and that they ...
Direct TV was the worst mistake I have ever made in satellite/cable choices. Since November, I have had nothing but problems with Direct TV. Apparently, the ability to post a payment properly to a customer's account is not in their training materials. After I faxed copies of cleared checks, made ...
In January, I received, via US mail, a flyer from Directv advertising that upon ordering, I would receive a portable DVD player as a free gift. I followed the redemption process and within 6 weeks received a DVD player, not a portable DVD player as promised. By e-mail, I contacted DirecTV about ...
I signed up over the phone, via the local phone company QWEST, for a bundle package last August (DirecTV, internet, phone). I have decided to sell my home and return to school. I canceled my Direct TV (first week in June). I spoke to Mathew, employee #404267, who indicated there would be a ...
I had considerable problems with my DVR's recording capabilities. I received a second one that soon had the same problems. Finally, the third one worked, but they added almost a year to my contract. I asked them where in my contract I gave them authorization to do so. They said that by signing the ...