We ordered DirecTV to be installed to replace our Dish Network system that we bought 5 years ago. The installer was supposed to be at our house between 8 a.m. and 12 noon. He showed up at 4 p.m. The installer cut the cables that had been used for the Dish receivers because "they were too ...
I placed an order for DirecTV in April. While doing so, the agent wanted my debit card details. I wondered aloud why my card was needed if connecting the services cost nothing. He answered that it was to verify that $99 for the connection would be available should my credit history not pass. I gave ...
We called in to sign up for service, but our social security numbers didn't qualify. The rep told us to "give him any social security number just to get us past the initial sign up, then we could put the account in any name we wanted to use." So we gave him my brother's social security ...
Let me begin by stating that I do not have an account with Directv. I helped someone out by letting them use my debit card to make a payment when the account holder did not have a card to use. On July 22, Directv withdrew $447.32 from my checking account by using the earlier provided debit card ...
Directv took $111.00 from my account for services I didn't order. They knew this because they tell you at the beginning of the phone call that the call is being monitored and recorded for training purposes, so they knew I hadn't ordered premium channels. They told me they were sorry and that they ...
Direct TV was the worst mistake I have ever made in satellite/cable choices. Since November, I have had nothing but problems with Direct TV. Apparently, the ability to post a payment properly to a customer's account is not in their training materials. After I faxed copies of cleared checks, made ...