Complaint / Review
DirecTV
Contract Extended Almost a Year After Faulty DVR Swaps

I had considerable problems with my DVR's recording capabilities.

I received a second one that soon had the same problems.

Finally, the third one worked, but they added almost a year to my contract.

I asked them where in my contract I gave them authorization to do so.

They said that by signing the repair order I was approving a contract extension. The repair order says nothing of the kind. What a rip-off.

What's the recourse?