We purchased DirecTV in Jan 07. Every day it was windy or snowy, all channels would not come in well. The service came out and moved the satellite dish, which showed a slight improvement. However, every time it rained, got windy, got cloudy, and sometimes for no reason, we would lose our local ...
I had DirecTV service until I needed a home phone. I found a package deal with Comcast. I called DirecTV and they said, "No problem." To avoid the contract penalty, just put the service in "suspension," and they would send me a final bill and a box to return the equipment. I ...
I had been a DirecTV (aka Direct TV) customer since 1998 without complaint. Then in Dec. 2006 I moved and needed to replace my DVR, so I asked if I was eligible for a TiVo unit and found out I was, with a one-year contract. The unit was delivered and installed, but I found it did not perform many ...
We ordered DirecTV to be installed to replace our Dish Network system that we bought 5 years ago. The installer was supposed to be at our house between 8 a.m. and 12 noon. He showed up at 4 p.m. The installer cut the cables that had been used for the Dish receivers because "they were too ...
I placed an order for DirecTV in April. While doing so, the agent wanted my debit card details. I wondered aloud why my card was needed if connecting the services cost nothing. He answered that it was to verify that $99 for the connection would be available should my credit history not pass. I gave ...
We called in to sign up for service, but our social security numbers didn't qualify. The rep told us to "give him any social security number just to get us past the initial sign up, then we could put the account in any name we wanted to use." So we gave him my brother's social security ...