On 04/30/07 I put my account in a suspended mode because I was moving. I did not know exactly when I could get service re-established. I was told that I could be in this mode for 30 days. About a week later, I called to schedule an appointment for installation and re-establish service. I questioned ...
I canceled my service with Directv because I was moving to a place where there was cable and was not happy with the service. Service was canceled as of 5/23/07. Equipment was sent from my house on 5/24/07. Equipment was received in TN on 5/30/07, signed for by K. Miller at 9:24 A.M. On June 21st I ...
I have been a long time customer of Directv for over 6 years and was a happy customer until recently, when I requested the Mover's Connect service. I called back in mid-May to have my service installed on 06/02/07. The big day came and the installer was a no call no show. I called Directv to check ...
I called to have DirecTV installed in my three rooms. The customer service rep said that if I signed up today, I could get programming for $29.99 for the first year. I agreed. The installer came out and it took him 4 hours to install it in 3 rooms, even though the line had already been run ...
In April I answered a web ad for Directstartv offering a 12 month special at $39.99 for the specific programming I wanted, which included their upgrade equipment. Nothing was said on the web page (including the small print) about having to sign up for a 2 year contract, nor was I told that over the ...
I signed up for a programming package in late March. I was told the bill would be approx. $76/month plus 4 installments of $39.99 for MLB Extra Innings, with free installation and shipping. My credit card was billed the shipping for the equipment, which I did not dispute. My 1st month's bill was at ...