In January, I received, via US mail, a flyer from Directv advertising that upon ordering, I would receive a portable DVD player as a free gift. I followed the redemption process and within 6 weeks received a DVD player, not a portable DVD player as promised. By e-mail, I contacted DirecTV about ...
I signed up over the phone, via the local phone company QWEST, for a bundle package last August (DirecTV, internet, phone). I have decided to sell my home and return to school. I canceled my Direct TV (first week in June). I spoke to Mathew, employee #404267, who indicated there would be a ...
I had considerable problems with my DVR's recording capabilities. I received a second one that soon had the same problems. Finally, the third one worked, but they added almost a year to my contract. I asked them where in my contract I gave them authorization to do so. They said that by signing the ...
On 04/30/07 I put my account in a suspended mode because I was moving. I did not know exactly when I could get service re-established. I was told that I could be in this mode for 30 days. About a week later, I called to schedule an appointment for installation and re-establish service. I questioned ...
I canceled my service with Directv because I was moving to a place where there was cable and was not happy with the service. Service was canceled as of 5/23/07. Equipment was sent from my house on 5/24/07. Equipment was received in TN on 5/30/07, signed for by K. Miller at 9:24 A.M. On June 21st I ...
I have been a long time customer of Directv for over 6 years and was a happy customer until recently, when I requested the Mover's Connect service. I called back in mid-May to have my service installed on 06/02/07. The big day came and the installer was a no call no show. I called Directv to check ...