Beware when doing business with this company! I was a loyal customer to Directv until they locked me into a contract without my knowledge. Yes, that is right, without my consent or knowledge. My service started in January. I liked the idea of owning the equipment and having no commitments. The ...
On 4/15/07 I purchased an HDTV at Best Buy, and the salesperson said they were having a promo on Direct-TV. I explained I was already a Directv customer. The sales rep said I could just buy the HD service and add it to my existing service, and that Best Buy would do it as part of my installation. I ...
Directv service did not work properly. After 2 service calls and the problem remained, I canceled. Directv sent me a $282 cancellation charge. I refused to pay, and they sent me to collections. I filed a complaint with my attorney general's office, and the cancellation charges were dropped!! ...
DirecTV is a joke. I have been with DirecTV since January, and we have had nothing but bad reception the whole time. My son's box in his room is causing problems for his TV, so I called for a tech to come out. When the tech called, they wanted to have me troubleshoot over the phone, because if the ...
The lies started on day one and just keep coming. When I first signed up, I asked multiple times how much the monthly fee would be and was assured it would be $79.99 plus tax. I asked if there were any monthly equipment fees or any additional charges of any kind and was told, "When I say ...
I ordered Directv service in December. I was told I would receive a free portable DVD player or a surround sound set. Then, when I set up my account online, I saw I would receive a $100 Visa gift card if I put my account on autopay with a credit card, so I did. Well, it is April 12 and I have ...