I was reading another complaint about this company with similar problems. Never ever do business with direct TV. They stole $475.00 from me. They hired allied interstate to collect the money. I had to call these guys month after month to fix my billing. Nothing ever got done, so I finally stopped payment and ended my business with them. I will continue my mission to destroy the name of direct TV and allied interstate. Anyone that I know, whoever is thinking of doing business with these guys better think twice? And as far as you guys thinking this is just another guy not paying a bill, because that is the attitude that interstate has, I have never missed a payment on anything and never been late. I work 2 full time jobs and 1 part time. Owned property for 15 years. Just a word for the wise be very careful when dealing with these companies.