This company isn't what they advertise. The equipment is faulty, they don't send return labels until they charge for it, and I don't receive programming as advertised. No statement was sent, but they debited my account twice for services I did not get. They charged for installation when it was ...
DIRECTV took me to the bank. I called the company to report a problem with my HD receiver, which had actually frozen. This was one of many service calls I had to make. I have been a customer for over three years. I have had continuous problems with their equipment, and someone always had to come ...
I had been with DirecTV for eight (8) years when, last summer, our dish on the roof was damaged, so I called DirecTV to cancel our service. They convinced me to place my service in suspend mode for up to one year which I agreed to. In Feb I received a bill from DirecTV for $80 for service which ...
Directv ran an offer of a free portable dvd player just for signing up: send in your first statement and they would mail you a dvd player... We did exactly that, and guess what? Every time we asked, they said they were working on it, or it was on the way, or the offer was never theirs but came from ...
On 4/24 we upgraded our DirecTV service. At that time I was told that there would be an additional charge of 69.99 per month to include HD-DVR service on our account. I questioned this increase on 5/1 and again in 8. Both times I was told by DirecTV customer service that these charges were correct. ...
They want to charge me for 4 pay per view events from 2005, and here it is 2008. I complained, and all they say is pay the bill. They are a rip-off company. What is a consumer to do? I have been a customer for 10 years. You would think that they would have some sort of feelings for the customers ...