I notified Direct TV to cancel service. I was told that since a few weeks ago, when my HD receiver failed and was replaced by a Direct TV technician, a new contract was initiated. I was never told of this. Why would a failed rented receiver start a new contract? I was on a month to month contract, ...
I would like the Mo. State Attorney General (Jay Nixon) to view all complaints regarding Direct TV and previous customer bills, recorded conversations of false promises, and gouging charges and consumer billing issues. My Direct TV bill has jumped from approx. &80.00 per month to over $120.00 ...
After five years of very bad service, being put on hold for 30-45 minutes trying to get service, bad hardware, bad software, system crashes where they had to be rebooted, bad installs, and non-caring customer service reps, I decided to switch to cable. I wanted to close the account and pay my last ...
I refuse to pay for something I know nothing about. Direct TV, or rather the customer service representative, claimed that we watched adult movies on April 17th, 18th, 25th and May 17th. At the times they claimed, my son was at school, my husband was on his 3 to 11 pm shift, and the other times I ...
I've settled my statement entirely, and today they're attempting to cost me more. Beware, people! ...
In a nutshell, our installer was terrific. He really did his best, but we have no suitable sight line through our trees. Our picture constantly fragmented whenever there was even the slightest breeze. So we had the installer come back out and make adjustments. However, he was unable to get us a ...