I moved to a new location, and DirecTV advertised a free move. After the tech installed the dish, he charged me 75.00 and I made a check payable to him. I called DirecTV and they said to cancel the check, which I did. For 3 days I got many calls from the tech who threatened to come to my home and commit bodily harm on me. I am totally disabled and called and e-mailed DirecTV many times asking for help, which I did not get. I was scared because there were 3 big men wanting to come harm me.
The installation was not done properly, and after several requests a supervisor came and looked at the job. He stated the installation was very bad, the pole was the wrong size and the dish was not pointing right. They had to redo the complete job. I did not sign a contract. I was in the hospital and was late on my payment, and they turned it off. I paid the 66.00 I owed them, and after that they wanted more money to turn it back on, which I told them to forget.
Then after a couple of months I noticed DirecTV took 585.00 from my account, which I used to make my payments 1 time payment at a time. I called my bank, Wachovia, and told them I did not authorize this and they should get my money back. They refused to do so. They said DirecTV said I owed them this. Did the bank have any proof? No. This was my SS disability check, and they put me in the negative by 400.00.
I now cannot afford to get my needed heart meds or other meds. DirecTV said they would send me 245.00 back in 6-8 weeks for the receiver that I sent back. I notified them to come remove this big satellite dish on a pole in my yard, and they said they now consider it part of the home. I advised them that I will bill them 20.00 a day storage for their equipment being stored in my yard, and they said no. I need help.
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