I too was informed when I quit Direct TV that my account was clean and I would owe nothing. I had a shock when I got a final bill for $385.00 because they said I had quit the DVR contract too soon. I never heard anything about a contract! Believe me, do not sign anything with D/TV. They are very ...
This company does not fully explain that you will be charged $10 a month for HD programs, plus $5 a month for every TV satellite receiver, without any option to buy the receiver. It is false and misleading advertising. ...
I had been a customer for years before canceling the service. Then, without permission, they charged my credit card $968.00. To get my money back, I was told to reconnect the service. First I was told the refund would come in 72 hours. Then I was told the refund ($812) would come in 15 business ...
Directv is very bad with contracts. They say one thing while you sign up, and when you call them later they claim that you signed for a longer term. When you ask them to send the signed copy, they do not send you a copy of the contract with your signature. Please record your conversation with them ...
Your customer reps are liars. They never do anything they say they are going to do. Cable may be more expensive, but at least they do not lie. ...
They want to charge $50 for a service call due to "no signal" (code 771, about 20 HD channels) on one of the receivers, claiming it is my responsibility, for a faulty leased box at $6 a month. Moreover, they have removed ESPN2, Fox News, and about 8 other popular channels, even though I ...