I advise against signing up with DirecTV. It ties you to a two-year contract, and if you try to leave early, they charge you $20 a month. They also misled me about a bundle discount, which was supposed to apply because I have Verizon phone service. I got that discount for a single month, and then ...
As soon as my contract is up, I am finding something else besides Direct TV. They mislead you from the start by saying you are getting a price of 39.99 and failing to mention that you have to send in a rebate in order to get that price. Customer service reps are horrible and not helpful whatsoever. ...
I have been a DirecTV customer for a little over a year now and just started having some reception problems, with freezing and pixelization on several channels. I called customer service and was told that I need a service call and there would be a charge of $49.99. I don't understand how they can ...
In our little office of four, two of us are (or have been) DirecTV customers. DirecTV has badly misled both of us regarding our accounts. Here's my art director's story: Traci saw a special DirecTV rebate offer on television. She called DirecTV. They confirmed her eligibility for the rebate. Her ...
I was given one price for the package, and two weeks after the installation was done, Directv went into my bank account and took out an amount that was greater than what was quoted. I spoke with one customer representative who stated that the overpayment would be credited to my account. Later, I ...
I was tired of my DirecTV shutting down, of being told I would have to pay for an HDTV box to receive HD service, and of receiving poor service, so I intended to leave DirecTV. I spoke to a customer service rep who, in an attempt to keep us, sent us a coupon for a free PPV movie. We watched the ...